- Face Masks Required
NSW Government rules state that face masks are mandatory indoors effective Friday 24th December .
- Venue Capacity - One Seat Gap
Until the end of February 2022, Glenbrook Cinema will continue to maintain a one seat gap between groups. While this is a commercial sacrifice and not a mandatory requirement we believe this is an added measure to assist in keeping our community safe at this time.
Your Health and Safety
Glenbrook Cinema has a duty of care to protect the health and safety of staff, patrons and contractors by reducing the risk of contracting COVID-19.
Glenbrook Cinema has developed a Workplace Health and Safety Plan for managing COVID-19 in accordance with mandatory guidelines enforced by Work Safe Australia and other relevant state agencies.
For the safety of our local community, if you are feeling unwell, please do not attend Glenbrook Cinema.
NSW Government rules state that face masks are mandatory indoors effective Friday 24th December.
It is difficult to physically distance from other patrons within Glenbrook Cinema.
We encourage all patrons to bring your own Face Covering to wear.
Glenbrook Cinema provides an automatic hand sanitiser station at the entry of the premises and entry of the auditorium. There is an additional hand santiser pump adjacent to the serving counter and also one on the lamp table within the entry to the auditorium.
We encourage all guests to:
- Use hand sanitiser provided
- Wash hands frequently
- Place rubbish in bins
- Cover cough and sneezes
- Dispose of tissues
- Do not attend the cinema if you are feeling unwell
Within the auditorium Glenbrook Cinema has always maintained thorough cleaning between sessions so that each patron enters a clean, vacuumed, rubbish free venue. We strive to allow a minimum of 30 minutes between sessions to also ensure seat arms and cup holders are sanitised prior to each session.
Soap dispensers and paper towel dispensers, taps, handles, latches, handrails, service counter, coffee tables, foyer seats and other high touch areas are cleaned with disinfectant after high traffic periods (i.e. after session start time and at the end of each session).
All Glenbrook Cinema staff have been instructed on COVID-19 safety, hygiene and cleanliness protocols to ensure good hygiene practices. Many staff members have also undertaken formal COVID Marshall training.
QR COVID-19 Safe Check-in is available at multiple points at the entry of the cinema.
We kindly ask patrons to please avoid using cash at Glenbrook Cinema.
Choosing your own seats and purchasing tickets online prior to attending the venue is strongly recommended.
If purchasing tickets at the venue, Glenbrook Cinema highly encourages contactless payment using our integrated EFTPOS facilities.
Cancelations and Refunds
If you are unwell and unable to attend, Glenbrook Cinema offers free ticket exchanges for any other session as long as prior notice is given.
Non-attendance due to COVID-19 factors will automatically be grounds for a refund as long as we are notified prior to session start time.
Ticket cancelations and refunds will be considered on a case by case basis. Unfortunately when purchasing tickets online Glenbrook Cinema cannot refund the $1 per ticket third party booking fee. Ticket exchanges for another time is recommended.