Online Bookings

Glenbrook Cinema has an online booking service.

You can choose your own seats and pay online.

From 3 February 2022:

Online Tickets = $13 + $1 booking fee per ticket.

Purchasing online means you can Avoid Queues at the box office.

You can simply present your printed ticket with barcode directly at the door.

Or present your ticket on your phone with your barcode zoomed in for easy scanning.


How to Book Online:

Go to the Sessions page and click "Book Now" to book online.

When successful you will receive:

  • Your Booking Reference Number - displayed on the confirmation screen.

  • Your ticket will be sent via Email.
     
  • Your email should include a Barcode which can be scanned at the door.
     
  • Simply present your Barcode Ticket at the door for entry. You do not need to line up at the box office.

 


Refunds

Online Tickets are non-refundable.

You can swap your online tickets to a different movie or different session time, subject to availability, by phoning the cinema at least 2 hours before the session start time.

It is not possible to make changes to online tickets at the box office prior to session start times.


Double Features?

The Double Features special price ticket is only available directly at the cinema box office. 
Reservations can be made by phoning the cinema.

If booking for multiple sessions online, please purchase each session separately to receive a barcode for individual sessions therefore allowing the barcode to work at the door without lining up. A single Barcode won't work for multiple sessions in a single booking. Tickets would need to be printed at box office for each session.


Want to use a Gift Card?

Yes, bookings can be made via our online booking system using a Glenbrook Cinema Gift Card.

Simply enter the Gift Card BARCODE number and PIN in the space provided at the top of the screen.

The value of the gift card will be deducted from the payment amount in the payment section below.

If the value of your gift card is greater than the value of the tickets, the Gift Card will retain the remaining value for later use.


Old 'ADMIT ONE' Gift Tickets

Unfortunately bookings can not be made via our online booking system using old 'ADMIT ONE' Gift Tickets purchased prior to December 2020.

You can however make a reservation using your Old 'ADMIT ONE' Gift Ticket over the phone.

Before you make a phone booking, please ensure you advise the cinema you wish to use a Gift Ticket.

If you advise you have a gift ticket after you have made the reservation, our staff will have to cancel the booking and start the booking process again.


Errors or Problems Making an Online Booking?

If you experience a problem with your online booking, or your order is wrong, wait 10 minutes for your pending order to time-out. After this time, the system will release the seats you have selected. Once your pending booking is cleared from the system you can start the process again.
Please note that only Visa and Mastercard payments are supported.  Other cards cannot be processed, and will result in payment failure.


Ticket Not Received via Email?

It may be that you accidentally mistyped your email address.
This happens.

Simply phone the cinema and we can confirm your booking over the phone. 


No Barcode in your Email?

You will need to allow images to show in your email to be able to see the barcode.

If your email has a Booking Reference Number but does not include a barcode (because images may not be loaded), please have your booking reference number ready to read out upon entry to the cinema.


Made a mistake?

Please check that you have chosen the correct session and number of seats.

Call us if you have a problem.


Need Further Help

To make a booking over the phone, or for assistance with online bookings:

Phone: (02) 4739 0003

Not Available Online:

Bookings for the following can be made over the phone or in person at the cinema:

  • Redeeming Old Gift Tickets purchased pre December 2020
     
  • Reserving seats using your NSW PARENT VOUCHER
     
  • Double Feature = $24.00 ($12.00 per movie)
    - See two movies on the same day

Phone bookings can be made by calling the box office.

Phone: (02) 4739 0003

Box Office Tickets = $14.00

When phoning the cinema to make a booking, please check session times and avoid calling the cinema around session start times as our staff will be busy serving customers. Thank you. 


Phone Reservations should be collected no later than 15 minutes before the session start time.